“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” MacRumors quoted an Apple spokesperson as saying on Wednesday. The iPhone-maker designed and incorporated the mechanism in new MacBooks and MacPro keyboards to distribute the pressure on a single key evenly, thus increasing the precision in typing. While the iPhone-maker initiated a service programme offering free repairs of affected 2015-17 MacBook and 2016-17 MacBook Pro models with first- and second-generation butterfly keyboards, the latest 2018 MacBook Pro and 2018 MacBook Air models with third-generation butterfly keyboards do not qualify at this time, the report added. The company did not disclose any rectification plans or programmes for the faulted devices.

Apple Apologises to Users Encountering Issues With Keyboards on MacBooks - 20